Luxury Client Advisor | Personal Shopping & Appointments

Brobston Group; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Job summary

Brobston Group in Nashville seeks a client-focused retail professional to deliver luxury clienteling, drive sales, and build lasting relationships. You will greet clients on the shop floor and during appointments, tailor recommendations, and leverage product knowledge to create memorable experiences.

This role requires flexibility to work nights, weekends, and holidays, excellent communication, and proficiency with POS and client-tracking tools.

Qualifications

• Experience in retail, luxury retail, or client-facing hospitality roles with a proven track record in achieving sales results.
• Strong communication skills and the ability to connect with a diverse client base.
• Flexibility to work non-traditional hours including days, nights, weekends, and holidays.
• Proficiency with Point of Sale systems, client tracking tools, and Microsoft Outlook/email.

Responsibilities

• Engage clients on the sales floor and during appointments to create memorable selling moments.
• Develop and maintain client relationships to drive repeat business and lifetime value.
• Consistently achieve or exceed monthly, quarterly, and annual sales targets.
• Capture and maintain accurate client data using POS and client tracking systems.
• Convert clients through discovery, styling, and product expertise across key product pillars.
• Execute hospitality and store amenities best practices and act on client feedback to improve the in-store experience.

Skills

Clienteling

Sales targets

Communication

Hospitality

Education

College degree

Tools

POS systems

Client tracking tools

Microsoft Outlook

Job description

Brobston Group in Nashville seeks a client-focused retail professional to deliver luxury clienteling, drive sales, and build lasting relationships. You will greet clients on the shop floor and during appointments, tailor recommendations, and leverage product knowledge to create memorable experiences.

This role requires flexibility to work nights, weekends, and holidays, excellent communication, and proficiency with POS and client-tracking tools.