Luxury Client Advisor & Personal Experience Specialist

Brobston Group; East Rutherford (NJ); On-site; USD 42,000 - 66,000; Full time

Job summary

Brobston Group in New Jersey seeks a Client Advisor to represent the brand and deliver luxurious service. You’ll greet clients, understand their needs, build lasting relationships through clienteling, and contribute to sales goals.

Knowledge of products, collections, and brand heritage is essential, along with professionalism and polished presentation. You will process transactions, assist with store operations, and maintain up-to-date product knowledge.

Qualifications

• At least two years of luxury or premium retail experience.
• Proven ability to meet sales goals while delivering exceptional client experiences.
• Strong interpersonal and communication skills.
• Experience with POS systems and clienteling applications preferred.
• Multilingual abilities and experience serving international clients preferred.

Responsibilities

• Welcome clients and provide personalized service to build lasting relationships.
• Achieve individual sales goals while supporting store objectives.
• Maintain expert knowledge of products, collections, and brand heritage.
• Process transactions and support inventory, visual merchandising, and store organization.
• Follow company policies, procedures, and loss prevention standards.

Skills

Clienteling

Relationship-building

Sales-driven

Interpersonal communication

Multilingual (preferred)

Tools

POS systems

Retail technology

Clienteling software

Microsoft Office

Job description

Brobston Group in New Jersey seeks a Client Advisor to represent the brand and deliver luxurious service. You’ll greet clients, understand their needs, build lasting relationships through clienteling, and contribute to sales goals.

Knowledge of products, collections, and brand heritage is essential, along with professionalism and polished presentation. You will process transactions, assist with store operations, and maintain up-to-date product knowledge.