Luxury Client Advisor – North Georgia Outlet

Dolce & Gabbana S.r.l.; Georgia; On-site; USD 30,000 - 42,000; Full time

Job summary

Dolce & Gabbana, North Georgia Outlet, seeks a Client Advisor to deliver exceptional luxury retail service and achieve individual and store sales goals. The role requires deep product knowledge, strong client relationships, and the ability to uphold the brand’s image on the shop floor.

You will tailor the client experience, mentor teammates, and contribute to merchandising, CRM updates, and delivering a flawless customer journey in a fast-paced luxury environment.

Qualifications

• Proven experience in luxury retail or high-end customer service.
• Strong sales results and clienteling abilities.
• Excellent English and the local language.

Responsibilities

• Provide impeccable service to clients and be an ambassador of the brand.
• Tailor client experience and support the team on the shop floor.
• Demonstrate knowledge of products and Dolce & Gabbana history to drive sales targets.
• Proactively use clientele tools and CRM to develop relationships and reach store goals.
• Maintain CRM records to build and retain relationships with customers.
• Assist in merchandising and shop-floor upkeep.

Skills

Luxury retail

Client service

English proficiency

CRM knowledge

Tools

CRM software

Job description

Dolce & Gabbana, North Georgia Outlet, seeks a Client Advisor to deliver exceptional luxury retail service and achieve individual and store sales goals. The role requires deep product knowledge, strong client relationships, and the ability to uphold the brand’s image on the shop floor.

You will tailor the client experience, mentor teammates, and contribute to merchandising, CRM updates, and delivering a flawless customer journey in a fast-paced luxury environment.