Luxury Client Advisor – Elevate the Brand Experience

Prada Group; Beverly Hills (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Prada Group in Beverly Hills is seeking an enthusiastic luxury retail ambassador to ensure an extraordinary customer experience. You will foster meaningful relationships with clients and maximize individual and team sales through proactive engagement.

The role requires a passion for luxury and fashion, excellent communication skills, and the ability to work effectively in a diverse team. Experience in retail is essential, and knowledge of multiple languages is beneficial.

Qualifications

• Must have experience in luxury retail.
• Fluent in English; other languages are a plus.
• Proven ability to work in a team as well as independently.

Responsibilities

• Create a welcoming atmosphere that prioritizes customer needs.
• Capture and maintain customer data in CRM.
• Engage in proactive cross-selling with all departments.
• Stay updated on fashion trends and competitors.
• Ensure high standards of security and theft prevention.

Skills

Passion for selling and stores

Excellent communication and interpersonal skills

Experience of building long-lasting relationships with clients

Curiosity in luxury/fashion, art, and design

Ambition and problem-solving skills

Job description

Prada Group in Beverly Hills is seeking an enthusiastic luxury retail ambassador to ensure an extraordinary customer experience. You will foster meaningful relationships with clients and maximize individual and team sales through proactive engagement.

The role requires a passion for luxury and fashion, excellent communication skills, and the ability to work effectively in a diverse team. Experience in retail is essential, and knowledge of multiple languages is beneficial.