Luxury Client Advisor — Elevate Brand Experience

FashionUnited; Beverly Hills (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

FashionUnited is seeking a Client Advisor for Prada Beverly Hills Rodeo Drive, focusing on delivering a superior luxury customer experience. The ideal candidate will embrace the role of brand ambassador, ensuring customer satisfaction and loyalty while driving sales performance. Applicants should have a passion for luxury, excellent communication skills, and the ability to build long-lasting relationships with clients. This position promotes an inclusive work environment and offers growth opportunities within a creative team.

Qualifications

• Experience of building long-lasting relationships with clients.
• Ability to handle customer complaints effectively.
• Keen awareness of fashion trends and competitors.

Responsibilities

• Create a welcoming environment for customers.
• Capture customer data into CRM for personalized service.
• Work collaboratively with colleagues for exceptional service.
• Maximize sales opportunities and meet individual KPIs.
• Ensure high standards of shop floor and visual display.

Skills

Passion for selling and stores

Curiosity and interest in luxury/fashion, art and design

Excellent communication and interpersonal skills

Ambition and resilience

Ability to work in a team as well as alone

Fluency in English

Problem-solving

Job description

FashionUnited is seeking a Client Advisor for Prada Beverly Hills Rodeo Drive, focusing on delivering a superior luxury customer experience. The ideal candidate will embrace the role of brand ambassador, ensuring customer satisfaction and loyalty while driving sales performance. Applicants should have a passion for luxury, excellent communication skills, and the ability to build long-lasting relationships with clients. This position promotes an inclusive work environment and offers growth opportunities within a creative team.