Luxury Client Advisor: Elevate Style & Client Relationships

Burberry; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Burberry in Orlando, FL is seeking a Client Advisor to build relationships with new and existing clients, delivering a personalised and elevated luxury experience with commercial success.

You will report to store management and inspire clients with passion for the brand, fashion and luxury products, leveraging storytelling, product knowledge and impeccable service to drive sales and client loyalty.

Qualifications

• A proven track record in delivering sales and exceeding targets.
• Previous experience in Clientelling.
• Strong product knowledge and good understanding of store retail operations.
• Understanding of competitor products.
• Experience in working as part of a team.
• Fluent in local language; English proficiency is desirable.

Responsibilities

• SERVICE AND SALES: Meet and exceed individual and store sales KPIs.
• Through storytelling and passion for the brand, inspire clients creating desire and love for Burberry with every interaction.
• Provide a luxury service and demonstrate knowledge in product, fashion and styling.
• Follow the Client journey to elevate the Client experience in the store and close the sale.
• Be efficient in following-up and delivering after-sales services to our clients.
• Foster teamwork and maintain high luxury standards front and back of house.

Skills

Clienteling

Sales

Product knowledge

Teamwork

Customer service

Job description

Burberry in Orlando, FL is seeking a Client Advisor to build relationships with new and existing clients, delivering a personalised and elevated luxury experience with commercial success.

You will report to store management and inspire clients with passion for the brand, fashion and luxury products, leveraging storytelling, product knowledge and impeccable service to drive sales and client loyalty.