Luxury Client Advisor: Elevate Relationships & Sales

Brobston Group; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Brobston Group in Dallas seeks a Client Advisor to deliver a luxury shopping experience, welcome clients, and understand their needs throughout the in-store journey.

You will capture client information in the CRM, nurture relationships for future sales, promote omnichannel services, and maintain product knowledge and visual standards.

Fluency in English is required; passion for fashion, art, and design is essential, with a collaborative, resilient attitude.

Qualifications

• Passion for selling luxury retail, art and design.
• Experience building long-term client relationships.
• Excellent communication and interpersonal skills; able to work independently and in a team.
• Self-motivated, resilient, ambitious, results-driven and skilled at problem solving.
• Product-category knowledge and fluency in English; additional languages are an asset.

Responsibilities

• Welcome clients, understand their needs, and provide personalized service throughout the in-store journey.
• Capture client information in the CRM and maintain relationships for future sales opportunities.
• Promote omnichannel services, cross-sell across departments, and work toward sales targets and KPIs.
• Maintain product knowledge and shop-floor presentation, and follow stock and security procedures.
• Collaborate with colleagues, contribute to a positive environment, and address customer concerns with support from a manager.

Skills

Client relationships

Communication skills

Luxury fashion knowledge

Team collaboration

Problem solving

Job description

Brobston Group in Dallas seeks a Client Advisor to deliver a luxury shopping experience, welcome clients, and understand their needs throughout the in-store journey.

You will capture client information in the CRM, nurture relationships for future sales, promote omnichannel services, and maintain product knowledge and visual standards.

Fluency in English is required; passion for fashion, art, and design is essential, with a collaborative, resilient attitude.