Luxury Client Advisor & Brand Ambassador

Marni; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Marni is seeking a Client Advisor in the United States to deliver a highly personalized shopping experience and cultivate lasting client relationships. You will apply product knowledge, clienteling, and relationship-building to drive loyalty, repeat business, and new client acquisitions.

The role reports to the Store Manager and requires engaging with clients, supporting events and launches, and maintaining CRM data while upholding brand standards across a diverse client base during peak hours,

Qualifications

• 2+ years of selling experience in fashion or luxury retail or customer-facing environment.
• Proven ability to achieve sales goals and deliver exceptional service.
• Verbal and written communication skills for relationship building and goal setting.

Responsibilities

• Achieve or exceed individual sales goals and contribute to store objectives.
• Build and actively manage a high-quality client portfolio using CRM/clienteling tools.
• Provide expert product knowledge and maintain brand storytelling to enhance client experience.

Skills

Clienteling

Upselling

Relationship building

Retail KPIs

Product knowledge

Tools

CRM systems

POS systems

Job description

Marni is seeking a Client Advisor in the United States to deliver a highly personalized shopping experience and cultivate lasting client relationships. You will apply product knowledge, clienteling, and relationship-building to drive loyalty, repeat business, and new client acquisitions.

The role reports to the Store Manager and requires engaging with clients, supporting events and launches, and maintaining CRM data while upholding brand standards across a diverse client base during peak hours,