Luxury Cinema Server: Upsell & Flexible Hours

Cinépolis; San Mateo (CA); Presencial; USD 26.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discount on tickets

Employee discount on food and nonalcho

Gifts for milestone anniversaries

Descripción de la vacante

Cinépolis USA, a luxury cinema exhibitor, seeks team members for its theater operations. You will greet guests, take orders, and deliver an exceptional in-seat dining experience while upholding safety and quality standards.

Position requires strong customer service, 18+ age, ServSafe/Food Handler/Alcohol certifications, and flexibility to work evenings/weekends. Perks include employee discounts and milestone gifts.

Formación

• Must be 18 years or older.
• 1+ years of full-service serving experience.
• ServSafe, Food Handler, and Alcohol certifications required.
• Ability to work with Vista Point of Sale System and perform basic math.
• Strong interpersonal skills for interacting with employees, guests, and management.
• Strong analytical and problem-solving skills.
• Is organized and able to prioritize in a fast-paced and constantly changing environment while maintaining a smile and positive attitude.
• Great communication skills with the ability to handle difficult and stressful situations and issues positively.
• Have integrity and can be counted on to the right thing.
• Flexible working hours including holidays and weekends.

Responsabilidades

• Greet guests and provide attentive service throughout their visit.
• Operate Plex Call System to assist guests.
• Upsell menu items and promotions to enhance guest experience.
• Guide guests through the menu and upsell items.
• Input food orders accurately in the POS and ensure timely delivery.
• Process payments and manage transactions responsibly.
• Monitor alcohol service and escalate as needed.
• Assist with opening, mid, and closing procedures and side-work.
• Support theater operations by maintaining cleanliness and seating as needed.
• Communicate guest issues to management or projection team as appropriate.

Conocimientos

Interpersonal skills

Communication

Positive attitude under pressure

Educación

ServSafe certification

Food Handler certification

Alcohol certifications

Herramientas

Vista POS system

Descripción del empleo

Cinépolis USA, a luxury cinema exhibitor, seeks team members for its theater operations. You will greet guests, take orders, and deliver an exceptional in-seat dining experience while upholding safety and quality standards.

Position requires strong customer service, 18+ age, ServSafe/Food Handler/Alcohol certifications, and flexibility to work evenings/weekends. Perks include employee discounts and milestone gifts.