Upscale Cinema Server - Luxury Guest Experience

Cinépolis Cinemas USA; McKinney (TX); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Employee discount on tickets, food and

Gifts for reaching milestone work ann.

Job summary

Cinépolis USA in Texas seeks a Server to deliver stellar guest experiences by taking orders, relaying to the kitchen, and serving meals with care. You will be the crucial link between guests and the kitchen, ensuring accuracy and timely delivery.

The role requires upselling, alcohol service, POS proficiency, and a positive, collaborative attitude in a fast-paced cinema environment. Prior serving experience plus ServSafe/food handling/alcohol certs are required.

Qualifications

• Must be 18 years or older.
• Minimum 1 year of full‑service serving experience.
• ServSafe, Food Handler’s and Alcohol certifications required.
• Ability to work with a POS system and perform basic math.

Responsibilities

• Be proactive greeting guests in the theater before they request service.
• Take orders accurately and relay to kitchen for preparation.
• Suggest promotions, addons, or upsell while familiar with menu and Cinépolis offerings.
• Greet guests and bid farewell to guests whenever possible.
• Handle payments and ensure a smooth guest experience with minimal interruptions.
• Participate in trainings and meetings and complete opening/mid/closing procedures.

Skills

Interpersonal skills

Communication skills

Customer service

Problem-solving

Ability to work under pressure

Teamwork

Flexibility

Education

ServSafe

Food Handler’s

Alcohol certifications

Tools

Vista POS System

Job description

Cinépolis USA in Texas seeks a Server to deliver stellar guest experiences by taking orders, relaying to the kitchen, and serving meals with care. You will be the crucial link between guests and the kitchen, ensuring accuracy and timely delivery.

The role requires upselling, alcohol service, POS proficiency, and a positive, collaborative attitude in a fast-paced cinema environment. Prior serving experience plus ServSafe/food handling/alcohol certs are required.