Luxury Cashier & VIP Experience Ambassador

Tapestry, Inc.; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Tuition assistance

Job summary

Coach, a Coach brand, seeks a cashier to deliver exceptional service in a luxury retail environment. You will greet customers, process purchases, and manage returns with accuracy while maintaining store standards.

The role requires at least 1 year in luxury retail, familiarity with POS systems, and strong English communication. Flexibility for evenings, weekends, and busy seasons is expected to support a premium customer experience.

Qualifications

• 1+ year of sales experience, luxury retail preferred.
• Experience with POS operation and basic computer use (iPad/laptop).
• Strong English language proficiency and ability to thrive in a fast-paced environment.

Responsibilities

• Greet customers warmly and engage at cash wrap and line.
• Process transactions, returns, and repairs per policy.
• Maintain cash wrap area, SKU accuracy, and store cleanliness.
• Promote add-ons and gift cards; assist with cashier training.

Skills

Customer service

Sales experience

English proficiency

Tools

POS operation

Mobile POS

iPad / laptop

Walkie-talkie

Price sheets

Job description

Coach, a Coach brand, seeks a cashier to deliver exceptional service in a luxury retail environment. You will greet customers, process purchases, and manage returns with accuracy while maintaining store standards.

The role requires at least 1 year in luxury retail, familiarity with POS systems, and strong English communication. Flexibility for evenings, weekends, and busy seasons is expected to support a premium customer experience.