Luxury Retail Cashier & Brand Ambassador Flexible

Tapestry, Inc.; Wrentham (MA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 K

Paid paternity/maternity leave

Commuter benefits

Disability insurance

Job summary

Coach is a global fashion house known for its modern luxury accessories and apparel. We seek a Cashier who delivers friendly, efficient service and helps create a positive in-store experience for every guest.

The role requires 1+ year of sales experience in luxury retail, proficiency with POS systems, and the ability to read price sheets. Flexible scheduling includes nights, weekends, and peak periods to meet business needs.

Qualifications

• 1+ years of sales experience (luxury retail preferred)
• Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS)
• Walkie-talkie use and ability to read price/release sheets
• Ability to work in a fast-paced environment
• Strong English language proficiency.

Responsibilities

• Greet customers warmly; act as an Insider Program ambassador.
• Engage customers at Cashwrap and in line; assess needs and provide solutions.
• Capture customer information accurately and securely.
• Complete end-of-shift audits; process returns, repairs, and damaged items per policy.
• Maintain SKU accuracy, Cashwrap organization, and cleanliness.
• Suggest add-ons and promote gift cards.
• Handle cash/media accurately and deliver purchases appropriately.
• Assist with cashier training and report equipment issues.
• Demonstrate integrity, ownership, and collaboration.
• Stay composed under pressure; multitask and prioritize effectively.
• Communicate clearly and confidently; influence customer decisions.
• Adapt to customer needs and maintain awareness of surroundings.
• Tech-savvy and eager to learn new systems.
• Knowledgeable about products, store policies, and procedures.
• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.

Skills

Sales experience

Customer service

Cash handling

POS operation

English proficiency

Tools

POS system

iPad

Mobile POS

Walkie-talkie

Price sheets

Job description

Coach is a global fashion house known for its modern luxury accessories and apparel. We seek a Cashier who delivers friendly, efficient service and helps create a positive in-store experience for every guest.

The role requires 1+ year of sales experience in luxury retail, proficiency with POS systems, and the ability to read price sheets. Flexible scheduling includes nights, weekends, and peak periods to meet business needs.