Luxury Cashier II — Guest Experience & POS Pro

Tapestry, Inc.; Clarksburg (MD); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a luxury fashion brand seeking a Lead Cashier to deliver exceptional customer service at checkout and act as a brand ambassador. You will handle cash, sales, and POS operations while supporting team development in a fast-paced luxury environment.

The role requires 1+ years in cashier/retail, familiarity with POS systems, and strong English proficiency. Flexibility to work nights, weekends, and peak seasons is essential.

Qualifications

• 1+ years in cashier or retail roles; luxury retail experience preferred.
• Familiarity with POS systems, mobile technology, and basic computer skills.
• Ability to work in a fast-paced environment.
• Strong English language proficiency.

Responsibilities

• Deliver exceptional customer service at checkout and greet customers warmly.
• Ambassador for the Insider Program; promote add-on sales and gift cards.
• Maintain cash handling accuracy and adhere to policies.
• Process returns, repairs, and damaged goods; complete end-of-shift audits.
• Keep the cashwrap organized; monitor equipment and report issues.
• Assist in training and mentoring cashiers for service excellence.

Skills

Cashier experience

POS systems

English proficiency

Retail experience

Tools

POS systems

Job description

Coach is a luxury fashion brand seeking a Lead Cashier to deliver exceptional customer service at checkout and act as a brand ambassador. You will handle cash, sales, and POS operations while supporting team development in a fast-paced luxury environment.

The role requires 1+ years in cashier/retail, familiarity with POS systems, and strong English proficiency. Flexibility to work nights, weekends, and peak seasons is essential.