Luxury Cashier & Guest Experience Associate

Tapestry, Inc.; United States; Sur place; USD 21 000 - 27 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Résumé du poste

Coach, a global fashion house, seeks a Lead Cashier to deliver exceptional customer service at the checkout and act as a brand ambassador for Coach Service standards. The role focuses on accurate cash handling, promoting the Insider Program, and ensuring a positive, efficient experience for every guest.

Ideal candidates have 1+ years in cashier/retail roles, with luxury retail experience preferred, and are proficient with POS systems, mobile tech, and basic computing skills in a fast-paced

Qualifications

• 1+ years in cashier or retail roles; luxury retail experience preferred.
• Familiarity with POS systems, mobile technology, and basic computer skills.
• Ability to work in a fast-paced environment; strong English language proficiency.

Responsabilités

• Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression.
• Act as an ambassador for the Insider Program; promote add-on sales and gift cards.
• Maintain accuracy in cash handling, media management, and compliance with all policies.
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management.
• Keep cashwrap organized and clean; monitor equipment and report issues promptly.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Connaissances

Cashier experience

Retail knowledge

POS systems

Mobile technology

Basic computer skills

English proficiency

Description du poste

Coach, a global fashion house, seeks a Lead Cashier to deliver exceptional customer service at the checkout and act as a brand ambassador for Coach Service standards. The role focuses on accurate cash handling, promoting the Insider Program, and ensuring a positive, efficient experience for every guest.

Ideal candidates have 1+ years in cashier/retail roles, with luxury retail experience preferred, and are proficient with POS systems, mobile tech, and basic computing skills in a fast-paced