Luxury Car Service Advisor — Elevate Customer Experience

Mercedes-Benz, Infiniti, Subaru Dealership Group; Alpharetta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays

Paid training

Bonuses

Sundays off

Medical coverage

401K match

Life insurance

Job summary

RBM of Alpharetta Mercedes-Benz is seeking an experienced Service Advisor to join our award-winning team. You will greet clients, gather vehicle information, and coordinate with technicians to deliver quality service.

We offer a competitive total compensation package with weekly pay via direct deposit, paid holidays, training, bonuses, and a 401(k) plan with company match. Sundays closed so you can enjoy time with family.

Qualifications

• Actively listen to clients to understand needs and communicate clearly with customers and technicians.
• Explain maintenance plans and services, and provide accurate estimates.
• Demonstrate strong problem solving and customer service skills.

Responsibilities

• Greet clients and collect vehicle information at check-in.
• Coordinate with technicians to relay service needs and timing.
• Explain charges and services to customers and obtain approvals.
• Follow up with customers to provide progress updates and ensure satisfaction.
• Maintain accurate records of services performed and communicate status to clients.

Skills

Active listening

Communication

Problem solving

Education

High school diploma

Job description

RBM of Alpharetta Mercedes-Benz is seeking an experienced Service Advisor to join our award-winning team. You will greet clients, gather vehicle information, and coordinate with technicians to deliver quality service.

We offer a competitive total compensation package with weekly pay via direct deposit, paid holidays, training, bonuses, and a 401(k) plan with company match. Sundays closed so you can enjoy time with family.