Luxury Car Concierge & Tech Experience Specialist

Krause Auto Group

Myrtle Beach (SC)

On-site

USD 35,000 - 52,000

Full time

6 days ago

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Benefits offered by this job

Free health insurance option available

401(k) with company match

HSA company contributions

Dental & vision insurance available

Paid vacation, PTO, and holidays

Employee discounts on vehicles, parts,

Job summary

Mercedes-Benz of Myrtle Beach is seeking a dynamic Product Concierge to deliver an exceptional ownership experience. You will educate customers on vehicle technology and luxury features, guiding them through personalized delivery experiences and ensuring they fully enjoy their Mercedes-Benz.

Ideal candidates are tech-savvy, customer-focused, and able to communicate complex features clearly. This role offers ongoing training and growth within a prestigious luxury brand environment.

Qualifications

Passion for luxury vehicles, technology, and customer experience.
Strong communication and interpersonal skills.
Ability to explain technology in a simple, engaging way.
Professional appearance and customer-first attitude.

Responsibilities

Create an elevated ownership experience as a technology and product expert for customers.
Welcome customers and make an exceptional first impression in the showroom.
Deliver personalized vehicle delivery experiences highlighting Mercedes-Benz features and technology.
Demonstrate vehicle technology, safety systems, and infotainment features.
Support showroom presentation, inventory organization, and dealership events.

Job description

Ideal candidates are tech-savvy, customer-focused, and able to communicate complex features clearly. This role offers ongoing training and growth within a prestigious luxury brand environment.

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