Luxury Car Dealership Front Desk | Customer Experience

Cadillac of Englewood Cliffs; Englewood Cliffs (NJ); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401(k)

Paid time off

Positive work environment

Paid training and advancement

Job summary

Cadillac of Englewood Cliffs in Englewood Cliffs, NJ, is seeking a professional Receptionist to be the first point of contact for customers and employees. You will greet visitors, direct calls, and support daily administrative operations in a luxury dealership environment.

The role requires excellent communication, strong organizational skills, and the ability to handle a fast-paced front desk. Prior automotive dealership experience is a plus, and a high school diploma is required.

Qualifications

• High school diploma or equivalent
• Previous receptionist experience
• Experience in Accounts Payable and Accounts Receivable
• Excellent verbal and written communication skills
• Ability to operate a multi-line phone system and general office equipment
• Strong organizational and multitasking skills
• Reliable attendance and punctuality
• Strong attention to detail

Responsibilities

• Greet customers, guests, and visitors promptly and professionally upon arrival
• Direct calls to the appropriate department
• Assist customers with general questions and provide accurate information
• Monitor and manage the front desk and reception area
• Assist accounting with Accounts Payable and Accounts Receivable
• Make and receive customer calls as needed to support dealership operations
• Maintain a clean, organized, and professional reception area
• Receive and distribute mail and packages
• Perform general administrative duties (filing, copying, scanning)
• Support dealership management and staff with administrative projects
• Maintain confidentiality of customer and employee information
• Provide exceptional customer service and represent the dealership professionally
• Collaborate with sales, service, parts, finance, and admin teams

Skills

Verbal and written communication

Organizational skills

Multitasking

Reliability and punctuality

Phone system operation

Professional demeanor

Bilingual abilities (a plus)

Education

High school diploma or equivalent

Tools

Dealership phone systems

Scheduling software

CRM systems

Job description

Cadillac of Englewood Cliffs in Englewood Cliffs, NJ, is seeking a professional Receptionist to be the first point of contact for customers and employees. You will greet visitors, direct calls, and support daily administrative operations in a luxury dealership environment.

The role requires excellent communication, strong organizational skills, and the ability to handle a fast-paced front desk. Prior automotive dealership experience is a plus, and a high school diploma is required.