Luxury Car Brand Specialist

ADP, Inc.; Los Angeles (CA); Sur place; USD 78 000 - 158 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Vision insurance

Short-term and long-term disability

Basic life and AD&D insurance

401(k) plan

Résumé du poste

BMW of Downtown Los Angeles is seeking a BMW Brand Specialist who can turn showroom visits into memorable experiences. This role focuses on storytelling, product expertise, and building relationships with clients.

You will deliver a consultative buying journey, demonstrate BMWs, and stay current on features, incentives, and the competitive automotive landscape. The position rewards performance, teamwork, and a premium customer experience.

Qualifications

• At least 2 years of customer service experience.
• Professional, energetic and coachable demeanor.
• Ability to thrive in a goal-driven environment.
• Appreciation for building trust and long-term relationships.

Responsabilités

• Deliver a consultative, engaging buying experience from first hello through final delivery.
• Demonstrate BMW products with confident, knowledgeable presentations.
• Connect with clients who value performance, luxury, technology and design.
• Understand customer needs and present tailored vehicle solutions.
• Follow up with clients to build lasting relationships.
• Achieve individual goals while contributing to a collaborative team.
• Represent the BMW brand with professionalism and integrity.
• Stay current on BMW features, incentives, and competitive landscape.
• Be a relationship builder and brand ambassador.

Connaissances

Customer service

Sales experience

Communication

Description du poste

BMW of Downtown Los Angeles is seeking a BMW Brand Specialist who can turn showroom visits into memorable experiences. This role focuses on storytelling, product expertise, and building relationships with clients.

You will deliver a consultative buying journey, demonstrate BMWs, and stay current on features, incentives, and the competitive automotive landscape. The position rewards performance, teamwork, and a premium customer experience.