Luxury Car Brand Ambassador: Customer Experience Pro

Infiniti of Charlotte Inc; Matthews (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Professional training

Competitive benefits

Career advancement opportunities

Job summary

INFINITI of Charlotte is seeking a Brand Ambassador to join our Matthews, NC team. You will help customers throughout the vehicle-buying journey, build relationships, respond to inquiries, and present vehicles with professionalism to reflect the INFINITI luxury brand.

No automotive sales experience is required; we will train you. A strong work ethic, positive attitude, and willingness to learn are essential for success in a fast-paced, team-driven environment.

Qualifications

• Professional appearance and communication skills.
• Positive, energetic attitude.
• Strong people and relationship-building skills.
• Competitive and self-motivated.
• Comfortable with phone, text and digital communication.
• Willingness to learn and be coached.
• Ability to follow a proven sales process.
• Strong follow-up and organizational skills.
• Commitment to providing an exceptional customer experience.
• Desire to build a long-term career, not simply find another job.

Responsibilities

• Assist customers throughout the vehicle-buying experience.
• Build relationships with new and existing customers and respond to inquiries.
• Demonstrate vehicles, present products, and conduct test drives.
• Follow up with customers and contribute to a luxury dealership experience.

Skills

Professional appearance

Communication skills

Positive attitude

People skills

Self-motivation

Phone, text, and digital communication

Willingness to learn

Follow proven sales process

Follow-up and organization

Exceptional customer experience

Job description

INFINITI of Charlotte is seeking a Brand Ambassador to join our Matthews, NC team. You will help customers throughout the vehicle-buying journey, build relationships, respond to inquiries, and present vehicles with professionalism to reflect the INFINITI luxury brand.

No automotive sales experience is required; we will train you. A strong work ethic, positive attitude, and willingness to learn are essential for success in a fast-paced, team-driven environment.