Cafe Attendant

BENCHMARK; United States; On-site; USD 18,184 - 25,898; Full time

Job summary

Pyramid Global Hospitality's Inn at Perry Cabin in Maryland is seeking a hospitality professional to maintain a clean buffet, prepare items to par levels, and communicate inventory needs with leadership. You will present a friendly demeanor, know hotel services and hours, and assist in emergencies per policy.

The role is on-site, full-time, requiring strong English skills, customer service, and the ability to work under pressure in a luxury hotel environment.

Qualifications

• High school diploma or GED required; some college or vocational coursework preferred.
• Strong English communication and guest service skills.
• Ability to work independently, resolve issues, and stay organized under pressure.
• Willingness to learn hotel operations and provide courteous service to guests.

Responsibilities

• Maintain cafeteria cleanliness and keep buffet stocked to par levels.
• Prepare foods and items to par levels.
• Communicate inventory needs and review logs with leadership.
• Ensure duty check lists are completed.
• Present a friendly demeanor and know hotel features, services, and hours.
• Assist in emergencies per hotel standards and procedures.
• Uphold department image, grooming, and professional conduct.
• Follow Inn at Perry Cabin and HR policies; adapt to other areas as needed.

Skills

Customer service

English communication

Team player

Stress management

Organizational skills

Guest interaction

Education

High school diploma or GED

Some college or vocational coursework

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts across the United States, Caribbean, and Europe. With corporate offices in Boston, The Woodlands, Texas, and London, we combine global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

About our property: The Inn at Perry Cabin is a Forbes 4‑star historical gem tucked away on acres of privacy along the serene Miles River in St.Michaels, Maryland. The luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid‑Atlantic by CondéNast and Travel+Leisure. Amenities include a PeteDye‑designed golf course, a therapeutic spa, five sailboats (including a historic 1902 skipjack, the Stanley Norman, and a 55‑foot Hinckley yacht), a zero‑edge swimming pool, lush gardens, and complimentary bicycles, kayaks, and paddleboards.

ESSENTIAL JOB FUNCTIONS

• Maintain cafeteria cleanliness and a clean, freshly stocked buffet.
• Prepare foods and items to par levels.
• Communicate inventory needs and review communication log entries with leadership.
• Ensure duty check lists are complete.
• Present yourself in a friendly manner and maintain knowledge of hotel features, services, outlets, and operating hours.
• Practice emergency procedures in compliance with hotel/company standards and assist in hotel emergencies as needed.
• Observe standards for the department’s image, appearance, and grooming; represent the company and profession to outside organizations and the community.
• Be knowledgeable of, implement, communicate, and comply with Inn at Perry Cabin and its Hotel Human Resources policies.
• Assist in other areas as needed.

JOB REQUIREMENTS

• Education & Experience: High school diploma or GED required; some college or vocational coursework preferred.
• Skills:
  • Communicate in English with guests, suppliers, and employees.
  • Provide friendly, efficient, and courteous service to guests.
  • Work independently and exercise judgment to resolve personnel and production issues.
  • Handle stress inherent in interacting with co‑employees and resolving guest problems.
  • Work well under pressure, be organized, self‑motivated, and a good team player.
  • Initiate light conversation with guests and have a strong positive attitude.
  • Know hotel property and operating hours of each guest service area.
  • Basic knowledge of Charleston and surrounding areas.
  • Provide legible communication and complete work in a timely, accurate, and thorough manner.
  • Work effectively with senior management, colleagues, and individuals inside and outside the hotel.
  • Understand the luxury hotel environment.
  • Additional foreign language skills are a plus.

WORKING CONDITIONS

The work environment is inside a hotel with occasional exposure to direct sunlight, high humidity, extremes of heat and cold, noise, and other conditions associated with the hotel environment. Employees frequently interact with guests, staff, visitors, and government agencies and may experience varying conditions and circumstances. Physical requirements include standing for extended periods, manual dexterity for kitchen equipment, hearing and vision within normal range, and the ability to lift up to 30pounds. Reasonable accommodations may be provided for individuals with disabilities.

COMPENSATION

Compensation: $16.00–$16.00 per hour.

Pyramid Global Hospitality is an equal opportunity employer.