Luxury Butler: Create Unforgettable VIP Guest Experiences

MGM Resorts International; Las Vegas (NV); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health & Income Protection

Professional and personal development

Free meals in employee dining room

Free parking on/off-shift

Wellness incentive programs

Discounts on MGM properties

Job summary

Join the Skylofts at MGM Grand in Las Vegas as a Butler, where you will curate personalized stays, anticipate guest needs, and deliver exceptional service. You will coordinate suites, room service, and guest preferences to create memorable experiences that embody luxury and discretion.

Ideal candidates bring at least 1 year of luxury hospitality experience, a high school diploma or equivalent, and are comfortable handling fine china while providing high-touch service to distinguished guests.

Qualifications

• Must be 21 years of age or older.
• High School Diploma, GED or equivalent.
• One year of prior relevant experience, preferably in luxury resorts, private estates and fine dining.
• Experience handling authentic Fine China and other fragile dining ware.

Responsibilities

• Prepare suites prior to guest arrival, including coordinating room service setup and any special guest requirements.
• Provide food and beverage service to designated suites, coordinating orders with the Room Service Manager on duty to ensure orders are prepared and delivered correctly.
• Coordinate with Housekeeping to ensure guest rooms are maintained in superior condition at all times.
• Maintain accurate property information through daily use of the talent portal, email, and other communication channels.
• Maintain the butler pantry and equipment in accordance with company standards.

Skills

Customer service

Guest relations

Fine dining service

Team player

Education

High School Diploma

Job description

Join the Skylofts at MGM Grand in Las Vegas as a Butler, where you will curate personalized stays, anticipate guest needs, and deliver exceptional service. You will coordinate suites, room service, and guest preferences to create memorable experiences that embody luxury and discretion.

Ideal candidates bring at least 1 year of luxury hospitality experience, a high school diploma or equivalent, and are comfortable handling fine china while providing high-touch service to distinguished guests.