Luxury Butler: Bespoke Guest Services Expert

Fontainebleau Las Vegas, LLC; Las Vegas (NV); Vor Ort; USD 28.000 - 40.000; Vollzeit

Zusammenfassung

Fontainebleau Las Vegas, LLC is seeking a refined Butler to deliver anticipatory, bespoke service to discerning guests in a luxury setting. You will help curate personalized experiences, manage rooms and dining, and coordinate concierge requests with discretion and grace.

Key duties include greeting guests, preparing suites with personalized touches, arranging dining and beverages, and assisting with wardrobe services.

Qualifikationen

• High school diploma or equivalent.
• Experience in luxury hospitality preferred, in a butler/guest services role.
• Experience delivering personalized service and exceeding guest expectations.
• Multilingual abilities are a plus (Mandarin a plus).
• Valid driver's license and clean driving record.
• Strong etiquette, professionalism, and grooming standards.
• Ability to anticipate guest needs and provide anticipatory service.
• Excellent communication and interpersonal skills with a gracious demeanor.

Aufgaben

• Greet guests warmly and professionally, welcoming them on arrival.
• Provide personalized service tailored to guest preferences with attention to detail.
• Ensure guest rooms/suites are prepared with personalized touches and turndown service.
• Assist with dining arrangements, service, and dining recommendations.
• Prepare and serve beverages per guest preferences.
• Offer concierge services for excursions, transportation, spa appointments, etc.
• Assist with wardrobe management, packing, laundry, and pressing.
• Identify VIP/returning guests and anticipate their needs.
• Maintain professional relationships and discreet presence.
• Assist in planning events, dinners, and celebrations for guests.
• Keep service areas organized and stocked; respond to guest concerns promptly.

Kenntnisse

High school diploma

Luxury hospitality

Personalized service

Multilingual

Driver's license

Etiquette

Professionalism

Guest satisfaction

Strong communication

Attention to detail

Timeliness

Discretion

Wine & dining knowledge

Team collaboration

Jobbeschreibung

Fontainebleau Las Vegas, LLC is seeking a refined Butler to deliver anticipatory, bespoke service to discerning guests in a luxury setting. You will help curate personalized experiences, manage rooms and dining, and coordinate concierge requests with discretion and grace.

Key duties include greeting guests, preparing suites with personalized touches, arranging dining and beverages, and assisting with wardrobe services.