Luxury Suite Butler & VIP Concierge

The Venetian Resort Las Vegas; Las Vegas (NV); On-site; USD 48,000 - 64,000; Full time

Job summary

The Venetian Resort Las Vegas is hiring a dedicated Butler to provide exceptional personal service to guests in suites, Baccarat Salon, VIP Lounge and Paiza Club. The role includes food and beverage service, restocking products, escorting guests and maintaining health and safety standards.

The successful candidate will have 5+ years in a first-class hotel or casino, strong guest focus, multilingual ability (English plus Mandarin desirable), and POS system experience.

Qualifications

• 5+ years of experience in a first-class hotel, casino, restaurant or related hospitality industry
• Advanced understanding of food and beverage service including in-suite dining and wine/spirits knowledge
• Experience with point of sale equipment and/or computers

Responsibilities

• Attend to service in the suites, Baccarat Salon, VIP Lounge and Paiza Club, including food & beverage service and restocking supplies
• Escort guests from the front of the hotel to suites and provide tours and packing/unpacking assistance as needed
• Record guest data into profiles and ensure compliance with health codes and SOPs

Skills

In-suite dining

Wine knowledge

POS systems

Multilingual: English & Mandarin

Education

High school diploma

Tools

POS equipment

Job description

The Venetian Resort Las Vegas is hiring a dedicated Butler to provide exceptional personal service to guests in suites, Baccarat Salon, VIP Lounge and Paiza Club. The role includes food and beverage service, restocking products, escorting guests and maintaining health and safety standards.

The successful candidate will have 5+ years in a first-class hotel or casino, strong guest focus, multilingual ability (English plus Mandarin desirable), and POS system experience.