Prestige Butler: Bespoke Guest Experiences

Fontainbleau; Las Vegas (NV); Hybrid; USD 37,000 - 43,000; Full time

Job summary

Fontainebleau Las Vegas is seeking a discerning Butler to deliver personalized, anticipatory service in a luxury setting. You will greet guests, coordinate dining and concierge needs, and ensure meticulous room preparation while maintaining discretion and high etiquette.

The role emphasizes VIP recognition, multilingual capability, and impeccable presentation in a fast-paced environment. A valid driver's license is required, with flexibility for nights and weekends.

Qualifications

• High school diploma or equivalent.
• Demonstrated experience in luxury hospitality or similar guest services role is desirable.
• Proficiency in multiple languages is a plus.
• Must maintain a valid Drivers’ License and clean driving record.

Responsibilities

• Greet guests warmly and professionally, creating a welcoming atmosphere.
• Provide personalized service and attend to guests' needs and preferences with attention to detail.
• Ensure rooms and suites are prepared and maintained, including turndown service.
• Assist with dining arrangements, serving meals, and offering personalized dining suggestions.
• Prepare and serve beverages according to guests' preferences.
• Offer concierge services, including organizing excursions, transportation, spa appointments.
• Assist with wardrobe management, including packing/unpacking, laundry, and pressing.
• Identify VIP and returning guests to meet and exceed their preferences.
• Maintain confidentiality and discretion in guest interactions.
• Plan and execute special events, dinners, and celebrations.
• Ensure service areas are stocked and organized.

Skills

Mandarin

Languages

Education

High school diploma or equivalent

Job description

Fontainebleau Las Vegas is seeking a discerning Butler to deliver personalized, anticipatory service in a luxury setting. You will greet guests, coordinate dining and concierge needs, and ensure meticulous room preparation while maintaining discretion and high etiquette.

The role emphasizes VIP recognition, multilingual capability, and impeccable presentation in a fast-paced environment. A valid driver's license is required, with flexibility for nights and weekends.