Luxury Business Services Concierge

Wynn Resorts, Limited; Las Vegas (NV); Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Wynn Las Vegas is seeking a Business Services Representative to support the daily operations of the Business Services Center and Package Room, delivering Forbes Five-Star level guest service. You will assist with printing, shipping, mail handling, and office support for guests, convention attendees, and colleagues.

The role requires 2+ years in a large resort or guest service, proficiency with Microsoft Office, and a -focused attitude in a fast-paced environment.

Qualifikationen

• Minimum 2 years in a large-scale resort, convention hotel, or guest service role.
• Experience with shipping, packaging, and business center tasks.
• Proficient with Microsoft Office and standard office equipment.
• Must obtain and maintain required work cards, certifications, and licenses; 21+.

Aufgaben

• Support daily operations of the Business Services Center and Package Room.
• Assist guests with printing, copying, scanning, faxing, shipping, receiving, packaging, and mail handling.
• Process incoming and outgoing packages with accurate records and tracking.
• Operate business center equipment (printers, copiers, scanners, etc.).
• Provide knowledgeable shipping options and resort service guidance.
• Maintain inventory and organize work areas; notify replenishment needs.
• Resolve guest concerns promptly while upholding Forbes Five-Star standards.
• Maintain Forbes Five-Star and AAA Five-Diamond service in interactions.
• Follow departmental policies, safety procedures, and company standards.
• Perform additional duties as assigned by management.

Kenntnisse

Customer service

Communication

Attention to detail

Organizational skills

Teamwork

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Office equipment

Jobbeschreibung

Wynn Las Vegas is seeking a Business Services Representative to support the daily operations of the Business Services Center and Package Room, delivering Forbes Five-Star level guest service. You will assist with printing, shipping, mail handling, and office support for guests, convention attendees, and colleagues.

The role requires 2+ years in a large resort or guest service, proficiency with Microsoft Office, and a -focused attitude in a fast-paced environment.