Business Services Representative

Wynn Resorts; Montgomery (AL); On-site; USD 16,531 - 24,796; Full time

Job summary

Wynn Resorts in Montgomery, AL is seeking a Business Services Representative to meet the business service needs of resort guests and visitors, supporting the operations of the Business Services Center and Package Room.

The role emphasizes delivering high-level service in a fast-paced resort environment, leveraging prior retail experience, knowledge of shipping processes, and strong computer skills to maintain Wynn's 5 Star/5 Diamond standards.

Qualifications

• Prior experience in retail sales.
• Knowledge of shipping processes.
• Minimum of two (2) years experience in a large Resort/Convention hotel.
• High school diploma or equivalent.
• Knowledge of computer technology, software, word processing, fax and copy machines, manual and electric pallet jacks and forklifts.
• Ability to work in a high paced environment while maintaining service standards in accordance with the 5 Star/5 Diamond rating guidelines.
• 21 years of age or older.

Responsibilities

• Meet the business service needs of resort guests and visitors.
• Participate in the overall operations of the Business Services Center and Package Room.
• Maintain service standards in accordance with the 5 Star/5 Diamond rating guidelines.

Skills

Retail sales

Shipping knowledge

Customer service

Education

High school diploma

Tools

Pallet jacks

Forklifts

Office software

Job description

Business Services Representative

The Business Services Representative is responsible for meeting the business service needs of resort guests and visitors, participating in the overall operations of the Business Services Center and Package Room, and maintaining service standards in accordance with the 5 Star/5 Diamond rating guidelines.

Qualifications

• Prior experience in retail sales
• Knowledge of shipping processes
• Minimum of two (2) years experience in a large Resort/Convention hotel
• High school diploma or equivalent
• Knowledge of computer technology, software, word processing, fax and copy machines, manual and electric pallet jacks and forklifts
• Ability to work in a high paced environment while maintaining service standards in accordance with the 5 Star/5 Diamond rating guidelines
• 21 years of age or older

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines. If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.