Luxury Brand Specialist — Seattle (OTE 40k-120k)

Mercedes--benz-Group; Seattle (WA); On-site; USD 40,000 - 120,000; Full time

Benefits offered by this job

Paid brand training

Medical insurance

Paid time off

Job summary

Mercedes-Benz of Seattle, part of Swickard Auto Group, seeks a Brand Specialist who delivers warm, polished guest experiences in a luxury setting. You will guide guests through the lineup, connect product knowledge to individual needs, and conduct engaging vehicle presentations and test drives.

With brand training provided from day one, you will build lasting relationships using CRM tools, meet monthly targets, and stay current on evolving EV offerings, in a premier Seattle luxury market.

Qualifications

• Experience in luxury hospitality, high-end retail, technology sales, or consultative guest-facing roles.
• Strong brand knowledge and guest-experience focus.
• Comfortable representing a luxury brand and delivering guest-focused service.

Responsibilities

• Welcome guests with warmth and professionalism, creating a first impression aligned with the brand.
• Guide guests through the Mercedes-Benz lineup with product knowledge and confidence.
• Listen to guests' needs and present vehicles with clarity and enthusiasm.
• Conduct vehicle presentations and test drives to convey the Mercedes-Benz experience.
• Build lasting relationships through follow-up and disciplined CRM use.
• Collaborate with sales management and finance to guide guests through a seamless purchase.
• Meet monthly targets while maintaining high guest satisfaction.
• Stay current on Mercedes-Benz lineup, technology, and EV offerings.

Skills

Warm demeanor

Polished presence

CRM experience

Consultative selling

Learning agility

Tools

CRM platforms

Job description

Mercedes-Benz of Seattle, part of Swickard Auto Group, seeks a Brand Specialist who delivers warm, polished guest experiences in a luxury setting. You will guide guests through the lineup, connect product knowledge to individual needs, and conduct engaging vehicle presentations and test drives.

With brand training provided from day one, you will build lasting relationships using CRM tools, meet monthly targets, and stay current on evolving EV offerings, in a premier Seattle luxury market.