Luxury Brand Sales Specialist – Elevate Client Experiences

Ralph Lauren; Town of Southampton (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Ralph Lauren is seeking a Sales Professional in the United States to provide exceptional customer service, build client relationships, and drive sales. The role focuses on delivering memorable in-store experiences, leveraging product knowledge across RL Lifestyle catalogues, and using both in-person and virtual selling tools to reach customers.

Candidates should be proficient in English, capable of multi-tasking in a high-energy retail environment, and willing to support inventory and store

Qualifications

• Provide exceptional customer service and hospitality by greeting, listening and assisting customers by exceeding their expectations and demonstrating excellent knowledge of the product and styling.
• Elevate in store experience by consistently delivering memorable moments to every customer.
• Maintain customer correspondence to build and enhance relationships and drive sales.
• Drive consistent business through key product pillars. Drive full price volume across all Ralph Lauren lifestyles.
• Utilize technology and virtual selling for outreach to clients and offer the full breadth of Ralph Lauren products.
• Develop strong product knowledge across the RL Lifestyle catalogues.

Responsibilities

• Greet and assist customers with a personalized approach.
• Learn and communicate product knowledge to drive sales and brand loyalty.
• Build relationships with clients to grow repeat business.
• Support and participate in inventory, events and store projects.
• Operate the cash wrap and register; assist with opening/closing duties when needed.
• Maintain professional appearance and adhere to brand standards.

Job description

Ralph Lauren is seeking a Sales Professional in the United States to provide exceptional customer service, build client relationships, and drive sales. The role focuses on delivering memorable in-store experiences, leveraging product knowledge across RL Lifestyle catalogues, and using both in-person and virtual selling tools to reach customers.

Candidates should be proficient in English, capable of multi-tasking in a high-energy retail environment, and willing to support inventory and store