Luxury Brand Sales Ambassador

Brobston Group; Woodburn (OR); On-site; USD 60,000 - 80,000; Full time

Job summary

Ralph Lauren is seeking Sales Ambassadors to deliver exceptional customer experiences, apply detailed product knowledge, and provide personalized styling. You will drive clienteling through digital tools and Wardrobing, while supporting the store in meeting sales goals and maintaining the brand's standards.

The role emphasizes balancing multiple duties, fostering customer relationships, and contributing to a professional, inclusive team environment.

Qualifications

• Experience in sales in a high-volume or high-profile environment preferred.
• Strong communication with customers and store personnel.
• Ability to operate the sales floor, dressing room, and cashwrap; lift up to 30 lbs.

Responsibilities

• Deliver exceptional customer service with product knowledge and personalized styling recommendations.
• Drive personal business growth through wardrobing and clienteling.
• Support store in achieving monthly, quarterly, and annual sales plans.
• Coach team members to deliver customer-centric behaviors and strengthen relationships.
• Build genuine connections with customers and tailor recommendations to preferences.
• Utilize CRM tools to capture meaningful customer data for clienteling initiatives.
• Maintain store visual standards and uphold brand guidelines.
• Balance tasks to ensure the RL customer experience remains the priority.

Skills

Sales experience

Customer service

Communication

CRM tools

Digital outreach

Teamwork

Merchandising

Flexible schedule

Tools

POS system

Cash register

Job description

Ralph Lauren is seeking Sales Ambassadors to deliver exceptional customer experiences, apply detailed product knowledge, and provide personalized styling. You will drive clienteling through digital tools and Wardrobing, while supporting the store in meeting sales goals and maintaining the brand's standards.

The role emphasizes balancing multiple duties, fostering customer relationships, and contributing to a professional, inclusive team environment.