Luxury Brand Concierge - Client Advisor

Miu Miu; Beverly Hills (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Prada Group in Beverly Hills is seeking an enthusiastic luxury retail professional to be the brand ambassador for Miu Miu. You will guide clients through the world of our brands, delivering an unforgettable shopping experience while representing the brand philosophy and values.

In this role you will build lasting relationships, stay current with fashion trends, and collaborate with teammates to achieve sales targets.

Qualifications

• Demonstrated ability to provide exceptional luxury customer service.
• Build long-term client relationships and loyalty.
• Stay informed about fashion trends and Prada/Miu Miu offerings.
• Communicate clearly and work well in teams and individually.
• Strong ambition, resilience and problem-solving mindset.
• Fluency in English; additional languages a plus.

Responsibilities

• Place the customer at the center and deliver an exceptional in-store experience.
• Capture customer data in the CRM to personalize future interactions.
• Embrace and promote the Omni Channel mindset.
• Work with colleagues to ensure consistent, high-quality service.
• Engage in cross-selling to achieve individual targets.
• Keep shop floor visually appealing and secure.

Skills

Selling passion

Luxury fashion interest

Client relationship

Team & independent work

Excellent communication

Ambition & resilience

Product knowledge

English fluency

Job description

Prada Group in Beverly Hills is seeking an enthusiastic luxury retail professional to be the brand ambassador for Miu Miu. You will guide clients through the world of our brands, delivering an unforgettable shopping experience while representing the brand philosophy and values.

In this role you will build lasting relationships, stay current with fashion trends, and collaborate with teammates to achieve sales targets.