Miu Miu Luxury Client Advisor

Miu Miu; Arkansas; On-site; USD 42,000 - 56,000; Full time

Job summary

Prada Group is seeking a customer-focused luxury brand ambassador for its Miu Miu locations. You will guide clients through a premium shopping journey, capture insights in the CRM, and foster relationships that convert into loyalty. You will work with a diverse, international team and uphold store standards and brand values.

Role emphasizes in-store excellence, product knowledge, and proactive collaboration with departments to maximize sales while maintaining a welcoming, inclusive environment.

Qualifications

• Experience in delivering exceptional customer service in luxury retail.
• Passion for fashion, art, and design with curiosity about trends.
• Ability to build long-lasting client relationships and drive loyalty.
• Excellent communication and interpersonal skills with a client-centric approach.

Responsibilities

• Place the customer at the center, create a welcoming environment and deliver luxury service aligned with the client journey ceremony.
• Capture customer data in the CRM to personalize connections and develop future opportunities.
• Embrace and promote the Omni Channel mindset across in-store and digital touchpoints.
• Collaborate with colleagues to maintain a high standard of visual display and store operations.

Skills

Customer service

Luxury fashion knowledge

Relationship building

Teamwork

Communication skills

Product knowledge

Job description

Prada Group is seeking a customer-focused luxury brand ambassador for its Miu Miu locations. You will guide clients through a premium shopping journey, capture insights in the CRM, and foster relationships that convert into loyalty. You will work with a diverse, international team and uphold store standards and brand values.

Role emphasizes in-store excellence, product knowledge, and proactive collaboration with departments to maximize sales while maintaining a welcoming, inclusive environment.