Luxury Client Advisor | Curate Elite Customer Experience

Prada Group; Hawaii; On-site; USD 25,000 - 39,000; Full time

Job summary

Prada Group in Hawaii seeks a Miu Miu Client Advisor to deliver an extraordinary luxury customer experience, placing the client at the center, identifying needs and building lasting relationships across in-store and ecommerce channels.

You will promote the brand philosophy and guide clients into the world of Miu Miu, aiming to exceed personal and store sales targets while upholding Prada's values in a dynamic, international environment.

Qualifications

• Passion for selling and stores.
• Curiosity and interest in luxury/fashion, art and design.
• Experience of building a long-lasting relationship with clients.
• Being able to work in team as well as alone.
• Excellent communication and interpersonal skills; ambition, resilience, self-motivation, results-driven and problem solving.
• English is a must; other languages are a plus.

Responsibilities

• Place the Customer at the center, creating a welcoming environment and strive to meet every need with excellence.
• Exceed individual sales targets and maximize personal performance for store success.
• Maintain high quality sales and customer service to meet KPI goals.
• Demonstrate product knowledge and Prada history, culture and DNA.
• Capture customer data in the CRM to personalize future interactions.
• Embrace the Omni Channel mindset and leverage digital tools.
• Host and conduct appointments in person or via virtual meetings.
• Work with Back of House to support daily store operations and stock control.
• Adhere to company procedures on security, inventory, logistics and reporting.
• Collaborate with colleagues to ensure a consistent, exceptional experience and an inclusive workplace.

Skills

Client advisor

Luxury fashion

Sales skills

English proficiency

Teamwork

Job description

Prada Group in Hawaii seeks a Miu Miu Client Advisor to deliver an extraordinary luxury customer experience, placing the client at the center, identifying needs and building lasting relationships across in-store and ecommerce channels.

You will promote the brand philosophy and guide clients into the world of Miu Miu, aiming to exceed personal and store sales targets while upholding Prada's values in a dynamic, international environment.