Luxury Brand Ambassador & Personal Stylist

kate spade new york; Baraboo (WI); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(K)

Résumé du poste

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience at our Baraboo store. You will meet personal and store sales goals while supporting daily operations, including cash wrap, inventory, replenishment, and visual merchandising.

This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Candidates should have strong English, the ability to work a flexible schedule (nights, weekends, peak season),

Qualifications

• 1+ years of sales experience; luxury retail preferred.
• Experience with POS operation and mobile devices.
• Strong English proficiency.
• Ability to work in a fast-paced environment.
• Luxury retail background and social media familiarity (preferred).

Responsabilités

• Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.
• Build lasting client relationships through personalized styling, product expertise, and fashion advice.
• Drive sales through cross-selling, upselling, and tailored recommendations.
• Utilize mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
• Develop and execute personal sales plans; meet or exceed individual and team KPIs.
• Source new customers, maintain relationships, and follow up to close sales.
• Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.
• Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.
• Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.
• Process transactions efficiently (purchases, returns, exchanges, online pickups).
• Support inventory cycles: receive shipments, stock shelves, and manage product movement.
• Assist teammates in functional areas as required.
• Foster a collaborative, trust-based environment; encourage team performance.
• Participate in brand initiatives, training programs, and inclusion activities.
• Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

Connaissances

Sales experience

Luxury retail

English proficiency

POS operation

Live-stream shopping

Outils

POS software

Mobile POS

Live-stream platforms

Description du poste

Coach is seeking a Sales Associate to deliver an elevated, personalized shopping experience at our Baraboo store. You will meet personal and store sales goals while supporting daily operations, including cash wrap, inventory, replenishment, and visual merchandising.

This role blends luxury retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue. Candidates should have strong English, the ability to work a flexible schedule (nights, weekends, peak season),