Luxury Brand Ambassador & Elite Client Advisor

Brunello Cucinelli; Costa Mesa (CA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k) plan

Paid holidays

Generous paid time-off

Job summary

Brunello Cucinelli is seeking Brand Ambassadors in Costa Mesa, CA to deliver an exceptional in-store experience, build lasting client relationships, and represent the brand philosophy. You will support the Store Manager in sales goals and store operations.

The role requires 3–5 years in elevated retail or hospitality, high standards in service, and flexibility to work weekends/holidays. Competitive benefits accompany base pay of $25–$30 per hour.

Qualifications

• High School Diploma required.
• 3–5 years' experience in an elevated retail or hospitality environment.
• Exceptional customer service and networking skills, with the ability to network and develop clients.
• Strong verbal and written communication skills.
• Proficient with POS systems and Microsoft Office Suite; Outlook and Excel.
• Ability to stand for multiple hours and lift up to 40 pounds on occasion.
• Availability to work a varied schedule including weekends and holidays.

Responsibilities

• Provide industry leading customer service and build guest loyalty through in-store experience.
• Maximize all selling opportunities to achieve and exceed sales goals; develop repeat business using clientele books.
• Proactively resolve customer issues with best-in-class service.
• Demonstrate product knowledge and deepen understanding of product assortment.
• Maintain awareness of current marketing and promotional activity.
• Act as a brand ambassador and embody Brunello Cucinelli's philosophy and lifestyle.
• Support Store Manager with opening/closing, cash handling, inventory and other tasks as required.
• Maintain inventory levels to prevent shrink and loss; assist with floor sets and merchandising.

Skills

Customer service

Networking

Verbal communication

Written communication

Education

High School Diploma

Tools

POS systems

Microsoft Office

Excel

Outlook

Job description

Brunello Cucinelli is seeking Brand Ambassadors in Costa Mesa, CA to deliver an exceptional in-store experience, build lasting client relationships, and represent the brand philosophy. You will support the Store Manager in sales goals and store operations.

The role requires 3–5 years in elevated retail or hospitality, high standards in service, and flexibility to work weekends/holidays. Competitive benefits accompany base pay of $25–$30 per hour.