Luxury Boutique Sales Ambassador

Richemont (Cartier/Van Cleef); Miami (FL); On-site; USD 36,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision

Health savings and flexible spending

401(k) with employer match

Paid time off

Job summary

Cartier in Miami seeks an Ambassador to drive sales and deliver an exceptional client experience across all boutique touchpoints. You will actively participate in daily operations, maintain product knowledge, and support after-sales service.

The role emphasizes CRM initiatives, relationship-building with high-end clients, and collaboration with management to plan events and activities that deepen the client portfolio.

Qualifications

• Experience in luxury retail environments and delivering high-end client experiences.
• Ability to meet sales targets and work under pressure in a boutique setting.
• Strong communication and relationship-building skills with clients and teammates.

Responsibilities

• Achieve and exceed monthly sales targets as directed by management.
• Provide outstanding customer service and ensure a premium client experience at all touchpoints.
• Assist with daily boutique operations: setup, merchandising, inventories and back-office tasks.
• Cultivate new and existing client relationships through CRM initiatives and events.
• Collaborate with management to plan and support in-store and offsite events.

Skills

Luxury retail

Sales targets

Customer service

CRM / clienteling

Communication

Teamwork

Multitasking

Education

College degree preferred

Tools

MS Office

SAP

CRM tools

Job description

Cartier in Miami seeks an Ambassador to drive sales and deliver an exceptional client experience across all boutique touchpoints. You will actively participate in daily operations, maintain product knowledge, and support after-sales service.

The role emphasizes CRM initiatives, relationship-building with high-end clients, and collaboration with management to plan events and activities that deepen the client portfolio.