Luxury Boutique Ops & Client Experience Associate

Recruiting - L148 Template; Coral Gables (FL); On-site; USD 23,419 - 27,552; Full time

Job summary

Recruiting - L148 Template in Coral Gables, FL seeks an Operations Assistant to support the sales floor and ensure an excellent client experience through efficient product flow, follow-up cadence, precise communication, and support of stylists and client relationships.

Responsibilities include expediting stock for stylists, assisting with client appointments, delivering memorable in-store experiences, cashier duties, store operations, inventory, transfers, alterations, and stock room

Qualifications

• Associate’s Degree or higher required.
• Minimum of two years’ experience in a luxury retail environment.
• Excellent organizational and communication skills with a client-focused mindset.
• Foreign language skills are a plus.
• Physical ability to stand, walk, and lift up to 25 lbs.

Responsibilities

• General sales support responsibilities – supporting entire sales team with expediting stock for stylists and assisting with client appointments
• Consistently delivers memorable in store experiences to all clients; Establish and maintains deep connection with clients and drives repeat business
• Always puts the client first when resolving issues, exceeding expectations
• Cashier responsibilities- assisting in the selling ceremony by processing transactions and accommodating selling process needs\urgencies
• Support the operational functions within the store, operational functions may include: opening/closing procedures, inventory management, and daily revenue reporting
• Processes store transfers, RTV’s, client send sales
• Provide updates to stylists\management on stock and transfer arrivals
• Follow up with any alterations and repairs
• Provide assistance with stock room maintenance and organization

Skills

Highly organized

Multitask

Excellent client service

Interpersonal skills

Foreign language skills a plus

Education

Associate’s Degree or higher

Job description

Recruiting - L148 Template in Coral Gables, FL seeks an Operations Assistant to support the sales floor and ensure an excellent client experience through efficient product flow, follow-up cadence, precise communication, and support of stylists and client relationships.

Responsibilities include expediting stock for stylists, assisting with client appointments, delivering memorable in-store experiences, cashier duties, store operations, inventory, transfers, alterations, and stock room