Luxury Boutique Operations & Client Experience Assistant

Van Cleef & Arpels; Chicago (IL); On-site; USD 37,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision programs

401(k) with employer match

Paid time off

Wellness reimbursement

Volunteer days off

Job summary

Van Cleef & Arpels in Chicago is seeking an attentive sales support associate to deliver an exceptional client experience in a fast-paced luxury boutique. You will support Sales Associates, handle daily boutique maintenance, assist Reception, and participate in the Service Excellence Ceremony.

Ideal candidates hold a Bachelor’s degree or equivalent with at least two years in luxury retail, strong organizational and multitasking skills, solid computer skills, and excellent communication.

Qualifications

• Bachelor’s degree or equivalent required.
• At least two years in a fast-paced luxury environment.
• Strong organizational and multitasking abilities.
• Proficiency in computer skills and excellent verbal communication.
• Familiarity with SAP is a plus.
• Multilingual abilities are beneficial for a diverse clientele.

Responsibilities

• Handle the daily replenishment of selling floor supplies to ensure smooth operations.
• Participate in opening and closing boutique setups and breakdowns.
• Responsible for morning jewelry setup and evening jewelry pulling, and backstock maintenance.
• Accurately backfill POS stations and desks.
• Maintain a strong partnership with Management and Boutique Administrators to keep merchandise in good condition.
• Greet clients and assist with Reception duties.
• Respect all protocols defined by Management and Corporate regarding the client experience.
• Uphold Van Cleef & Arpels image by maintaining a professional demeanor and following Service Charter.

Skills

Communication skills

Organization

Multitasking

Computer skills

SAP familiarity

Multilingual

Education

Bachelor’s degree or equivalent

Tools

SAP

Job description

Van Cleef & Arpels in Chicago is seeking an attentive sales support associate to deliver an exceptional client experience in a fast-paced luxury boutique. You will support Sales Associates, handle daily boutique maintenance, assist Reception, and participate in the Service Excellence Ceremony.

Ideal candidates hold a Bachelor’s degree or equivalent with at least two years in luxury retail, strong organizational and multitasking skills, solid computer skills, and excellent communication.