Luxury Boutique Manager — Lead a Single Store & Team

Fleur du Mal; New York (NY); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Commission & Clothing Allowance

Full-Time Position

Job summary

Fleur du Mal is seeking an experienced Boutique Manager to lead a dedicated Fleur du Mal boutique location. You will own store performance, lead a high-caliber team, cultivate client relationships, and deliver the elevated, intimate client experience that defines the Fleur du Mal brand.

You will drive sales, oversee operations, training, and community presence, while upholding luxury service standards and collaborating with marketing for local growth.

Qualifications

• Must have luxury/designer retail and/or intimate apparel experience.
• 5+ years of retail and/or luxury brand experience.
• 2+ years of Store Manager experience.
• Exceptional leadership skills with a proven ability to recruit, develop, motivate, and retain top talent.
• Outstanding communication skills with the ability to engage clients, team members, and corporate partners.
• Experience managing a multi-million-dollar business through strong client relationships, operational excellence, and team leadership.

Responsibilities

• Recruit successful sales associates who embody the Fleur du Mal brand and culture.
• Provide professional training, coaching, and ongoing development to cultivate a high-performing boutique team.
• Foster a warm, inclusive, and service-oriented environment for both clients and employees.
• Delegate, manage, and exceed performance goals, including individual sales metrics, units per transaction, clienteling goals, and monthly store sales targets.
• Maintain expertise in brand and product knowledge, luxury selling techniques, and client relationship management.
• Cultivate meaningful and lasting client relationships that drive retention, loyalty, and business growth.
• Serve as a Fleur du Mal brand ambassador within the local community.
• Identify and develop local marketing initiatives, events, and partnerships that drive awareness and boutique traffic.
• Collaborate closely with Marketing to support store-specific opportunities and growth initiatives.

Skills

Luxury retail leadership

Store management

Team development

Client relationship management

Sales performance

Multi-million-dollar retail experience

Tools

POS systems

Job description

Fleur du Mal is seeking an experienced Boutique Manager to lead a dedicated Fleur du Mal boutique location. You will own store performance, lead a high-caliber team, cultivate client relationships, and deliver the elevated, intimate client experience that defines the Fleur du Mal brand.

You will drive sales, oversee operations, training, and community presence, while upholding luxury service standards and collaborating with marketing for local growth.