Luxury Boutique Leader & Brand Ambassador

Chanel; Orlando (FL); On-site; USD 139,000 - 173,000; Full time

Benefits offered by this job

Wellbeing resources and Wellbeing Days

Generous paid time off

401K and other incentives

Healthcare offerings

Life insurance and disability

Job summary

CHANEL is seeking a Boutique Director in Orlando to lead and brand‑ambassador the boutique, building an exceptional team that delivers superior client service and surpasses performance targets. You will coach and mentor leaders, foster a client‑centric environment, and partner with the Home Office to drive creative sales strategies.

The role requires strong people leadership, a passion for Chanel history and product, and the ability to manage through complexity in a fast-paced environment.

Qualifications

• Minimum 7 years of related experience.
• Bachelor's degree preferred.
• In-store presence required to develop and coach teams and uphold boutique standards.

Responsibilities

• Lead boutique team to deliver elevated client service and exceed performance targets.
• Coach and mentor diverse leaders, building a client service–oriented environment.
• Develop business goals with the team and Home Office, devising strategic sales initiatives.
• Represent CHANEL in the market and grow the client base through events and partnerships.

Skills

People leadership

Client experience

Communication

Team coaching

Education

Bachelor's degree (preferred)

Job description

CHANEL is seeking a Boutique Director in Orlando to lead and brand‑ambassador the boutique, building an exceptional team that delivers superior client service and surpasses performance targets. You will coach and mentor leaders, foster a client‑centric environment, and partner with the Home Office to drive creative sales strategies.

The role requires strong people leadership, a passion for Chanel history and product, and the ability to manage through complexity in a fast-paced environment.