Boutique Director: Lead Elite Client Experience

Brobston Group; Las Vegas (NV); In loco; USD 139.000 - 173.000; Tempo pieno

Vantaggi offerti da questo lavoro

Wellbeing resources

Parental leave & fertility support

Generous paid time off

401K

Health insurance

Life insurance

Descrizione del lavoro

CHANEL is seeking a Boutique Director in Las Vegas to lead the boutique as the brand ambassador. You will build and coach a high-performing team, drive exceptional client service, and meet performance targets. The role emphasizes inclusive leadership and a client-centric culture.

You will guide leadership development, partner with Home Office to craft strategic solutions, and represent the brand in the local market through events and partnerships. A strong track record in luxury retail is valued.

Competenze

• Minimum 7 years of related experience.
• Bachelor’s degree preferred.
• Ability to lift 15 lbs.
• Flexible schedule with the ability to work late nights, weekends, and some holidays.
• Boutique Management: requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results

Mansioni

• Coach and inspire boutique staff to deliver an elevated client experience.
• Foster a positive working environment and culture of feedback with diversity and teamwork.
• Lead leaders and develop boutique leadership; empower the team to manage reports and business tasks.
• Develop and achieve business goals with the boutique team and Home Office to increase sales.
• Lead the team with agility, improving based on KPIs and lessons learned.
• Represent CHANEL in the market and grow client base through events and partnerships.

Conoscenze

People leadership

Client experience

Communication skills

Foreign language skills

Formazione

Bachelor’s degree (preferred)

Descrizione del lavoro

CHANEL is seeking a Boutique Director in Las Vegas to lead the boutique as the brand ambassador. You will build and coach a high-performing team, drive exceptional client service, and meet performance targets. The role emphasizes inclusive leadership and a client-centric culture.

You will guide leadership development, partner with Home Office to craft strategic solutions, and represent the brand in the local market through events and partnerships. A strong track record in luxury retail is valued.