Luxury Boutique Host – Warm Welcome & Guest Experience

Grand Bohemian Charleston; Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereav.

401K Match

Job summary

Grand Bohemian Charleston, Autograph Collection, seeks a Host/ess to greet guests and deliver a warm, welcoming experience in Charleston's historic district. You will escort guests, answer questions, and coordinate with kitchen and servers to ensure timely seating and friendly service.

Ideal candidates bring excellent communication, a customer-service mindset, and the ability to multitask in a fast-paced luxury setting, including evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in a restaurant or hospitality setting.
• Excellent communication and interpersonal skills.
• Friendly and outgoing personality.
• Ability to multitask and work in a fast-paced environment.
• Strong organizational and time management skills.
• Flexibility to work evenings, weekends, and holidays.
• Knowledge of reservation systems and basic computer skills.

Responsibilities

• Greet guests with a warm and friendly smile upon arrival.
• Escort guests to their tables and ensure seating arrangements are organized.
• Provide menus, answer questions, and make recommendations.
• Coordinate with the kitchen and servers to ensure timely service.
• Assist with taking reservations and managing the waiting list.
• Maintain a clean and organized host/hostess station.
• Handle guest inquiries and resolve any issues or complaints.
• Uphold high standards of professionalism and service excellence.

Skills

Excellent communication & Interperson.

Friendly & outgoing personality

Multitasking

Organizational skills

Time management

Flexibility to evenings/weekends/hols

Reservation systems

Basic computer skills

Education

High school diploma or equivalent

Tools

Reservation systems

Job description

Grand Bohemian Charleston, Autograph Collection, seeks a Host/ess to greet guests and deliver a warm, welcoming experience in Charleston's historic district. You will escort guests, answer questions, and coordinate with kitchen and servers to ensure timely seating and friendly service.

Ideal candidates bring excellent communication, a customer-service mindset, and the ability to multitask in a fast-paced luxury setting, including evenings, weekends, and holidays.