Luxury Boutique Guest Concierge

Beemok Hospitality Holdings LLC; Charleston (SC); On-site; USD 36,000 - 54,000; Full time

Job summary

Beemok Hospitality Holdings LLC seeks a Retail Attendant for its luxury hotel boutique in Charleston. You will deliver personalized shopping assistance, manage POS transactions, and assist with gift-wrapping and deliveries to guest rooms, all while upholding Forbes 5-Star service standards.

The ideal candidate has at least 1 year in luxury retail or hospitality, superb communication, and a polished appearance.

Qualifications

• Minimum 1 year of luxury retail, guest service, or hospitality experience.
• Forbes 5-Star or AAA Five Diamond hotel experience is highly desirable.
• Strong communication and presentation skills.
• Proficient with POS systems and basic computer operations.

Responsibilities

• Greet guests warmly and build rapport, using guest names when known.
• Provide personalized shopping assistance and product recommendations.
• Process point-of-sale transactions accurately (cash, card, room charges, gift cards, exchanges).
• Wrap gifts, assist with packaging, and deliver purchases to guest rooms as needed.
• Maintain a pristine boutique environment and support inventory management.

Skills

Customer service

Hospitality

Sales

Communication

Tools

POS systems

Job description

Beemok Hospitality Holdings LLC seeks a Retail Attendant for its luxury hotel boutique in Charleston. You will deliver personalized shopping assistance, manage POS transactions, and assist with gift-wrapping and deliveries to guest rooms, all while upholding Forbes 5-Star service standards.

The ideal candidate has at least 1 year in luxury retail or hospitality, superb communication, and a polished appearance.