Luxury Boutique Director | Prestige Client Experience Lead

Cartier; Santa Clara (CA); On-site; USD 170,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Wellness reimbursement

Job summary

Cartier Valley Fair seeks a Boutique Director to lead the team in delivering exceptional client experiences while achieving sales targets. You will drive growth with strategic plans, cultivate client relationships, and partner with Corporate to elevate the Cartier brand in a competitive luxury market.

You will mentor and develop a high-performing team, oversee operations, and ensure adherence to brand standards, while aligning with regional and Maison mandates for a superior client journey.

Qualifications

• Bachelor’s degree in a related field preferred.
• Proven leadership experience in luxury retail or hospitality.
• Strong client development and relationship-building skills.

Responsibilities

• Lead and elevate boutique teams to achieve sales goals.
• Develop growth strategies and implement business plans.
• Drive client development and premium service experiences.
• Partner with corporate to execute regional initiatives.

Skills

Leadership

Business acumen

Strategic thinking

Client development

Communication

Education

Bachelor’s degree in related field

Tools

MS Office

SAP knowledge

Job description

Cartier Valley Fair seeks a Boutique Director to lead the team in delivering exceptional client experiences while achieving sales targets. You will drive growth with strategic plans, cultivate client relationships, and partner with Corporate to elevate the Cartier brand in a competitive luxury market.

You will mentor and develop a high-performing team, oversee operations, and ensure adherence to brand standards, while aligning with regional and Maison mandates for a superior client journey.