Luxury Boutique Director - Drive Sales & Client Experience

Christian Dior Couture; Costa Mesa (CA); On-site; USD 165,000 - 200,000; Full time

Benefits offered by this job

Employee discount program

Paid time off

Volunteer time off

Holidays

Mental health and wellbeing support

Family friendly benefits

Reproductive health care

Child and elder care services

Commuter benefits

401k plans with employer contribution

Employee referral program

Job summary

Christian Dior Couture in Costa Mesa, CA seeks a Boutique Director to lead the store’s sales, operations, and team development, ensuring exceptional client experiences and alignment with brand standards.

The role requires strong leadership, strategic planning, and hands-on management of staffing, merchandising, and promotional activities to drive profitability and growth in a high-end retail environment.

Qualifications

• 10+ years of boutique management experience.
• Strong understanding of luxury fashion industry and clientele.
• Ability to develop, motivate, and train leadership team and staff, build relationships, maximize results.

Responsibilities

• Achieve annual Boutique sales goals across all product categories.
• Lead leadership team to develop Sales Associates in client development and sales goals.
• Ensure outstanding service experiences for Clients at all times.
• Conduct regular management touchbases on performance, operations, and strategy.
• Oversee staffing, scheduling, and payroll budget compliance.
• Collaborate with HR on recruitment and hiring for Boutique Sales and Leadership Team.
• Manage payroll, expenses, and headcount to maintain Boutique budgets.
• Coordinate in-store events with Corporate Office to drive traffic and sales.
• Develop product knowledge with Merchants and Training Team.
• Ensure Visual Merchandising aligns with brand direction and campaigns.

Skills

Boutique management

Luxury fashion industry knowledge

Team development & coaching

Client development focus

Staff scheduling & payroll awareness

Job description

Christian Dior Couture in Costa Mesa, CA seeks a Boutique Director to lead the store’s sales, operations, and team development, ensuring exceptional client experiences and alignment with brand standards.

The role requires strong leadership, strategic planning, and hands-on management of staffing, merchandising, and promotional activities to drive profitability and growth in a high-end retail environment.