Luxury Boutique Assistant: Client Experience & Ops

Brobston Group; Town of Florida (NY); On-site; USD 32,000 - 48,000; Full time

Job summary

Brobston Group's boutique seeks a Boutique Assistant to welcome clients, support the sales team, and uphold the Maison's standards. The role involves assisting with daily store operations and maintaining luxury service levels.

Requirements include a College degree or related hospitality experience, ability to work weekends, and strong interpersonal and communication skills. Proficiency with basic computer tools and a customer‑centric mindset are essential. Passion for Chloé is a plus.

Qualifications

• College degree preferred; experience in luxury retail or hospitality is a plus.
• Availability to work retail hours, including weekends, and ability to stand throughout the workday.
• Basic computer skills and strong interpersonal, communication, and customer service skills.
• Strong attention to detail, ability to multitask, and a professional, approachable manner.
• Passion for Chloé; additional language skills are a plus.

Responsibilities

• Welcome and assist clients, provide beverage service, and support the sales team during client visits.
• Assist with product handling, wrapping, service items, repairs, and shipment preparation.
• Support inventory checks, replenishment, supply ordering, and opening and closing tasks.
• Follow security, operational, and audit procedures and support store setup and visual merchandising.

Skills

Interpersonal skills

Customer service

Communication

Multitasking

Attention to detail

Professional demeanor

Hospitality experience

Education

College degree preferred

Tools

POS systems

Job description

Brobston Group's boutique seeks a Boutique Assistant to welcome clients, support the sales team, and uphold the Maison's standards. The role involves assisting with daily store operations and maintaining luxury service levels.

Requirements include a College degree or related hospitality experience, ability to work weekends, and strong interpersonal and communication skills. Proficiency with basic computer tools and a customer‑centric mindset are essential. Passion for Chloé is a plus.