Luxury Bellperson & Guest Concierge

Montage International; Park City (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Montage International is hiring a Bellperson / Valet Attendant for the winter season. The role centers on welcoming guests, assisting with luggage, and ensuring a smooth, luxurious arrival experience at the hotel.

Ideal candidates will have hotel or customer service experience, strong communication skills, and a willingness to participate in ongoing training. This on-site position may involve driving guests' vehicles and handling luggage during peak period operations.

Qualifications

• College Degree preferred.
• Minimum of two years’ experience in a luxury hotel preferred.
• Minimum of two years’ experience in customer service.
• Excellent telephone etiquette.
• Exceptional guest recovery skills.
• Enjoy interacting with people in a fast paced environment.
• Excellent organizational and time management skills.
• Must possess a positive attitude.
• Must be willing to participate in a learning environment.
• Must integrate company values throughout all interactions.
• Must be dependable and available to work within the resort on weekends, nights and/or holidays based on business demands.

Responsibilities

• Welcoming guests to the hotel.
• Directing guests and vehicles on the front drive.
• Parking and retrieving guest and hotel vehicles.
• Being knowledgeable about hotel rooms, services and features and relaying information to guests.
• Assisting with luggage and doing hotel room orientations.
• Delivering amenities and other items to guest rooms.
• Following hotel guidelines and talking points.
• This position may also include driving hotel vehicles off property short distances for guest drop-offs and pick-ups or as requested for item retrievals.

Skills

Customer service

Guest interaction

Telephone etiquette

Time management

Positive attitude

Education

College degree preferred

Job description

Montage International is hiring a Bellperson / Valet Attendant for the winter season. The role centers on welcoming guests, assisting with luggage, and ensuring a smooth, luxurious arrival experience at the hotel.

Ideal candidates will have hotel or customer service experience, strong communication skills, and a willingness to participate in ongoing training. This on-site position may involve driving guests' vehicles and handling luggage during peak period operations.