Luxury Beauty Store Lead – Coaching & Cash Ops

The Estée Lauder Companies Inc.; Miami (FL); On-site; USD 27,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Miami.

You will lead by example, coach the sales team, and deliver inspirational, personalized customer service to achieve sales and service targets. You will manage opening and closing the store on a rota and perform cash reconciliation with accuracy, contributing to a smooth, premium retail experience.

Qualifications

• Proven retail experience in cosmetics or prestige beauty.
• Ability to deliver inspirational, authentic and personalized customer service.
• Desirable experience in cash reconciliation and opening/closing the store.
• Desirable supervisory experience including coaching/mentoring team members to hit targets.
• Flexibility to work retail hours including days, nights, weekends and events.
• Experience with retail point-of-sale software.

Responsibilities

• Lead by example to coach and mentor the sales team.
• Support Store Manager and Assistant Manager for smooth store operations.
• Perform opening and closing duties on a rota basis and manage cash reconciliation.
• Contribute to achieving sales and customer service targets.

Skills

Retail experience

Customer service

Cash handling

Coaching/mentoring

Store opening/closing

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in Miami.

You will lead by example, coach the sales team, and deliver inspirational, personalized customer service to achieve sales and service targets. You will manage opening and closing the store on a rota and perform cash reconciliation with accuracy, contributing to a smooth, premium retail experience.