Luxury Beauty Key Holder & Store Supervisor

The Estée Lauder Companies Inc.; Edinburgh (IN); On-site; USD 24,000 - 40,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and smooth store operations.

You will coach a sales team, handle cash reconciliation, and help open and close the store on a rota basis. This entry-level supervisory role offers exposure to prestige beauty, ongoing training, and a path toward further leadership within a global luxury brand.

Qualifications

• Proven retail experience within cosmetics or high-end beauty.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience with cash handling, reconciliation, and store opening/closing processes.
• Previous supervisory experience coaching/mentoring staff to meet sales and customer service targets.

Responsibilities

• Support Store Manager and Assistant Manager to ensure smooth store operations.
• Lead by example, coaching and mentoring the sales team to deliver exceptional service.
• Carry out start and end of day cash reconciliation and opening/closing on a rota basis.
• Work retail hours including weekends and special events.

Skills

Coaching/Mentoring

Customer service

Cash handling

Supervisory experience

Tools

POS software

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager in delivering exceptional customer service and smooth store operations.

You will coach a sales team, handle cash reconciliation, and help open and close the store on a rota basis. This entry-level supervisory role offers exposure to prestige beauty, ongoing training, and a path toward further leadership within a global luxury brand.