Prestige Beauty Keyholder — Lead & Service Coach

Brobston Group; Miami (FL); On-site; USD 27,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

Retirement savings plans

Paid holidays and vacation

Employee discounts

Job summary

Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support store management and deliver personalized customer service in a prestige beauty environment in Miami. The role requires coaching skills, cash handling, and ability to open/close the store on a rotating schedule.

This position offers potential growth toward supervisory leadership within a global luxury brand. Ideal candidates will have proven retail cosmetics experience, exceptional service standards, and willingness to work

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Lead by example, modelling the behaviors the sales team must demonstrate to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.
• Carry out essential start and end of day cash reconciliation and have responsibility for opening and closing the store on a rota basis.
• Ambitious self-starter seeking first supervisory experience with a long-term career in prestige beauty.

Skills

Retail cosmetics experience

Customer service excellence

Cash handling

Supervisory coaching

Retail operations knowledge

Open/close store procedures

Tools

POS software

Job description

Estée Lauder Companies Inc. is seeking a dynamic Key Holder to support store management and deliver personalized customer service in a prestige beauty environment in Miami. The role requires coaching skills, cash handling, and ability to open/close the store on a rotating schedule.

This position offers potential growth toward supervisory leadership within a global luxury brand. Ideal candidates will have proven retail cosmetics experience, exceptional service standards, and willingness to work