Luxury Beauty Client Advisor - Personal Clienteling

Puig; Boston (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Puig's BYREDO Newbury in Boston seeks a full-time client advisor to drive sales and service through exceptional client experience, personalized clienteling, and operational excellence. This role combines storytelling, in-depth product knowledge, and a passion for beauty to inspire and connect with clients in a luxury retail setting.

You will build rapport with returning clients, showcase Byredo’s portfolio across fragrance, makeup, and home, and use CRM tools to nurture loyalty.

Qualifications

• 2+ years of experience in luxury retail, beauty, or makeup sales.
• Proven ability to build strong client relationships and achieve sales targets.
• Availability to work weekends and holidays on an as-needed basis.
• A proactive, adaptable, and dependable attitude.

Responsibilities

• Maintain knowledge of industry and market trends to evolve and optimize sales strategies.
• Provide exceptional BYREDO client experience, demonstrating expertise and understanding of our elevated selling approach.
• Build rapport with returning clients by recognizing and understanding their needs, ensuring a personalized and unified shopping experience.
• Showcase Byredo’s wide product portfolio across all categories, offering curated recommendations and crafting memorable shopping moments for each client.
• Exceed KPI’s through strategic cross-selling by fostering meaningful and familiar client relationships.
• Leverage Byredo’s CRM tools to manage client information, driving loyalty and delivering customized personalization.
• Collaborate with the team during store meetings by contributing innovative ideas and actionable retail strategies.

Skills

Luxury retail

Client relationship building

Sales targets

Weekend availability

Job description

Puig's BYREDO Newbury in Boston seeks a full-time client advisor to drive sales and service through exceptional client experience, personalized clienteling, and operational excellence. This role combines storytelling, in-depth product knowledge, and a passion for beauty to inspire and connect with clients in a luxury retail setting.

You will build rapport with returning clients, showcase Byredo’s portfolio across fragrance, makeup, and home, and use CRM tools to nurture loyalty.